Atlona Help Center

KB01532: How to update FW on the HDR-EX-70C and HDR-EX-100CEA

SKU: AT-HDR-EX-70C-KIT & AT-HDR-EX-100CEA-KIT

Challenge: How to easily update FW on the transmitter and receiver with a Windows computer

Resolution:

Transmitter:

Step 1: Download the FW from our website:

 - AT-HDR-EX-70C-KIT

 - AT-HDR-EX-100CEA-KIT

Step 2: Extract the files in the zip folder

Step 3: Set the UTILITY dial to 2

Step 4: Disconnect the 48 V DC power supply from the transmitter

Step 5: Connect the mini-USB to USB-A cable from the UTILITY port, on the transmitter, to the computer with the FW file

Step 6: Reconnect the power supply to the transmitter. A USB Drive folder should be displayed after a few seconds. If the folder is not displayed, navigate to Windows Explorer and select the USB Update folder. 

Step 7: Delete all files from the USB Driver folder, if any are present

Step 8: Drag and drop the .bin FW file to the drive. While the firmware loads to the unit, the green power LED on the front will flash. 

Step 9: Once the LED is solid green, disconnect the USB cable from the computer.

Step 10: Leave the UTILITY Dial on 2.

Receiver:

Step 1: Disconnect the Ethernet cable from the HDBaseT IN port on the receiver

Step 2: Connect the mini-USB to USB-A cable from the UTILITY port, on the transmitter, to the computer with the FW file

Step 3: Reconnect the Ethernet cable to the HDBaseT IN port on the receiver. A USB Drive folder should be displayed after a few seconds. If the folder is not displayed, navigate to Windows Explorer and select the USB Update folder.

Step 4: Delete all files from the USB Driver folder, if any are present

Step 5: Drag and drop the .bin FW file to the drive. While the firmware loads to the unit, the green power LED on the front will flash.

Step 6: Once the LED is solid green, disconnect the USB cable from the computer.

Step 7: Set the UTILITY Dial back to 1

The Firmware update on both the TX and RX is complete. To verify the FW version on the TX, use the Analyzer tool 1.0.04. To confirm the FW version on the RX see Article KB01492

 

Article ID: KB01532

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