Atlona Help Center

Video Wall Identifiers are Stuck on the Display



Problem: The display identifiers get stuck on the screen. 


Reason: This happens when you press the identify button inside of the Velocity video wall configuration tool and then leave the configurator before disabling the identify.


Solution: While we work to resolve this challenge in firmware, the immediate fix is to log into each OmniStream decoder and disable Logo Insertion. This will remove the identifier from each display.



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