Atlona Help Center

KB01680 - Unable to Run AT-AMS-SW or AT-VGW-SW on my Windows PC - How to enable Virtualization in the BIOS

SKU: AT-VGW-SW, AT-AMS-SW

 

Issue:

The AMS or Velocity virtual machine will not run on a Windows PC.

If you are getting errors like the pictures below then Virtualization may not be enabled on your PC.

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Solution:

Enable Virtualization in the BIOS.

Note: not all computers support virtualization.

1. Check to see if Virtualization is disabled on your PC.

Open command prompt and type "systeminfo.exe" and hit <enter>

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After this runs you will see at the very bottom of the list of Hyper-V requirements:

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If Virtualization is not enabled in firmware then you need to enable it.

To enable virtualization go to Windows Settings > Update & Security > Recovery > Advanced Startup > Restart Now > Troubleshoot > Advanced Options > UEFI Firmware Settings > Restart > F10 for BIOS Setup > System Configuration > Virtualization Technology > Enabled > Save and Exit > Yes

 

1. Launch Settings

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2 Navigate to Recovery

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3. Click Restart Now

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4. Choose troubleshoot

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5. Choose advanced options

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6. Choose UEFI Firmware Settings

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7. Restart

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8. After restart press F10 for BIOS Setup

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9. Right-Arrow over to system configuration and down to Virtualization Technology

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10. Press Enter and select enabled2020-05-29_12h21_58.png

11. Press F10 for Save and Exit then Yes

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Once it reboots try launching Oracle Virtual Box and AMS-SW or VGW-SW again.

***Note: If you do not see an option to enable Intel Virtualization, your CPU might not support this feature.

If you have any questions please give Atlona Technical support a call at 408-962-0515.

 

KB01680

 

 

 

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