Introduction

The OPUS line of matrices has an onboard HDBaseT analyzer included to make troubleshooting easy. The guide below will show you how to use it and how one may expound the results.

How to get to the analyzer

To get to the HDBaseT analyzer that is built into the webGUI of the OPUS line you must log into the webGUI of the unit, if you need help with this please see this article on getting to webGUI.

Once in the webGUI select "HDBT test" on the sidebar:

Once there you should see the testing dashboard:

You would select the zone (HDBaseT output) you wish to test, as well as how often the test polls the receiver (1000ms is the default).

Note: before starting the test ensure that the display is On and the source currently routing to the display at the highest possible resolution.

Pressing the start button will begin the test.

Basic interpretation of the HDBaseT analyzer

One or all outputs are greyed out:

This is an indication that the matrix cannot see the receiver(s) at the other end of the cable.

If a valid receiver is attached to the unit you should be able to select the port:

once selected press the start button:

This will start a continuous test:

Firmware section:

Sequence number: this is how many test cycles the test has gone through

TX/RX version: this is the Valens/HDBaseT revision

HDBT Link: this shows if there is an active link between the matrix and receiver

HDMI 5v/HPD: this shows if there is active 5 volt and hot-plug detect signals present on HDMI

Signal strength section:

TMDS: This is your source's output video clock

Cable Length: this is an estimated length of your category/HDBaseT cable

Video quality (BER (Bit-Error rate)): This is pass or fail, if it show fail go down to the next section (Cable pairs) to see if there is an issue with the pinout

Cable quality section:

This section shows as either pass or fail, if any of the above shows as fail re-terminate both ends of the cable, if you still get failure test against another (known good) cable to ensure test is not a false negative.

Article ID: KB01667