SKUs: AT-UHD-PRO3-44M, AT-UHD-PRO3-66M, AT-UHD-PRO3-88M, AT-UHD-PRO3-1616M
Challenge: AT-UHD-PRO3 Matrices losing RS-232 Control
Solution: We have observed a small number of AT-UHD-PRO3 matrices booting with RS-232 baud rate settings changing to 9600 bps, even when left at default 115200 bps or configured to other baud rates. We are addressing this challenge with a future firmware patch.
In the meantime, to workaround this challenge, configure the matrix and control system for RS-232 communication at 9600 bps.
Article ID: KB01557