Atlona Help Center

KB01535: Windows 10 does not recognize USB Hub on the RX after a reboot

SKU: AT-UHD-HDVS-300-KIT

Challenge: Windows 10 computer does not recognize the USB Hub on the HDVS-300-RX

 - unplugging the USB host cable allows the computer to see the USB Hub again

 - switching from USB host 1 to USB host 2 then back to USB host 1 allows the USB Hub to connect

Resolution:

Change the POST behavior of fast boot to "Thorough"

- this option should be selected by default, but if changes have been made to the default configuration, then this challenge might be present

- Extend the BIOS POST Time to a non-zero value

 

Article ID: KB01535

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