Atlona Help Center

KB01390 - How to locate RS232 commands for 3rd party devices within the Velocity Control Suite

SKU: AT-VGW-250

Subject: How to locate RS232 commands for 3rd party devices within the Velocity Control Suite

Explanation: 

This guide is intended to show you how to retrieve TCP/RS232 commands of various 3rd party products from the internal database in the Velocity Control Suite. Please set up your AT-VGW-250 to access the Velocity Control Suite from the instructions found in the manual here:

Once you have logged into the Velocity Control Suite, please use the following steps:

  1. Following the login prompt, you will see your dashboard:
  2. Navigate to the top left corner "hambuger" icon: , click it and then scroll down to equipment:
  3. This is the Equipment List page; from here you can search for your 3rd Party device codes. Type in the brand of your choice and then click the search button: 
  4. Make sure to select a model that has TCP/RS232 command options available. You will then click the Edit equipment button:
  5. From this window, you will be able to copy and paste RS232 codes directly from Velocity into the Atlona equipment of choice for external device control.
  6. You can toggle between ASCII and HEX commands if both are available using the drop-down menu below.
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