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KB01365 - How to perform a factory reset on an AT-UHD-CLSO-612/ ED

SKU: AT-UHD-CLSO-612/ AT-UHD-CLSO-612ED

Subject: How to perform a factory reset on an AT-UHD-CLSO-612

Steps:

Please follow the steps below to reset your AT-UHD-CLSO-612 or AT-UHD-CLSO-612ED switch:

Sometimes you may need to reset the unit, examples include, but not limited to: Putting in a wrong scaling option and now you have no video, completing a firmware update, change in installation

  • You can send the “Mreset” command (sent without quotes and terminated with a carriage return) via RS232 or Telnet. For help in sending IP or RS232 commands, please see these articles (RS232 method, IP method
  • You can also do the reset via the front panel if RS232 or Telnet are not accessible, to do a reset from the front panel do the following:
    • Unplug the unit from power
    • Press and hold the input number 6 button
    • Plug power back in
    • When the unit starts cycling the lights release 6
    • Reset is complete

 Article ID: KB01365 

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