Subject: AT-UHD-CLSO-824 Lockups
Dear Valued Customer,
Atlona has developed a new firmware update for its video switcher, the AT-UHD-CLSO-824.
The release contains some critical hot-fixes and resolves lockup issues with the AT-UHD-CLSO-824 when controlled via RS-232.
The update is only designed for the following SKUs:
The firmware update is available to all users who purchased directly from Atlona or from Atlona’s approved dealers and distributors.
Atlona highly recommends performing the update. The update procedure takes only a few minutes to complete (per unit).
Please find AT-UHD-CLSO-824 Firmware Version 2.0.07 here.
Please find the AT-UHD-CLSO-824 Firmware Update Guide here.
Please note that the AT-UHD-CLSO-824 User’s Manual can be found here.
Article ID: KB01358