Atlona Help Center

KB01354 - Unable to switch inputs via web-GUI but switching inputs (manually) via telnet session works

SKU: AT-UHD-H2H-66M,  AT-UHD-H2H-88

Subject: Unable to switch inputs via web-GUI but switching inputs (manually) via telnet session works

Solution:

To resolve this issue, log into the matrix's web-GUI and check that "Telnet login mode" is not enabled (turned on). With this setting on, you must log into the telnet session each time you want to send commands. 

After disabling the setting, make sure to hit "Save" to save the system settings. 

Article ID: KB01354

Was this article helpful?
0 out of 1 found this helpful
Have more questions? Contact Us