Omni 311 and 324 Setup and Pairing

• Network Setup
• Adding to Velocity
• Pairing Methods

• Available Commands
• Example Setup
• Troubleshooting

1. MAC Reservations (Recommended)

• Set up through your IT team's DHCP server
• Most reliable method for enterprise networks
• Note: Update Velocity equipment cards if IP changes

2. API Commands

• Uses UDP port 6137
• Requires API documentation
• Important: IP addresses must be in HEX format
• Use our conversion tool for HEX values
• Or search for "IP to HEX converter" online for quick conversion

3. Velocity Device Manager (VDM)

• Built into Velocity
• Changes reflect automatically in Velocity when going from DHCP to static
• Note: DHCP to static requires rescan or manual IP update

1. Manual Pairing

Important: Don't hold the pairing button longer than 10 seconds!

1. Connect devices (direct or via network)
2. On OMNI-311: Press and hold pairing button (<10 seconds)="seconds)"></10>
3. Wait for LINK LED to flash
4. On OMNI-324: Press and hold pairing button (<10 seconds)="seconds)"></10>
5. Wait for LINK LED to flash
6. Watch for solid green LEDs on both devices

2. Velocity Device Manager (VDM)

• Easiest method when using Velocity
• Visual interface for pairing
• No manual button pressing needed

3. Velocity Macros

Most flexible method - great for automation

Force Pair

• What it does: Clears existing pairs and creates new connection
• Format: Needs MAC address like \x00\x1B\x13\x02\xD6\x00
• Warning: Use only once per device in a macro

Pair / Pair Auto

• What it does: Adds additional connection
• Best for: Connecting multiple 324s (up to 7) to one 311
• Pair: Uses MAC address
• Pair Auto: Uses Velocity device selection

Remove Commands

Step 1: Identify Your Devices

First, identify and note down the MAC addresses of all devices involved:

Step 2: Follow the Recommended Pairing Sequence

For the most reliable setup, we'll create two macros following this proven sequence. Think of it like setting up a clean conversation between devices:

First Macro: Setting up 311 A

1. Start Fresh with First Device (Force Pair)

Tell 311 A to forget all previous connections and pair only with 324 A

• This is like clearing the device's memory of old connections
• We're starting with a clean slate to avoid any confusion
• This ensures the first connection is strong and stable

2. Prevent Interference (Remove All Pairings)

Tell 311 B to forget all its connections

• This stops 311 B from trying to connect to devices it shouldn't
• Think of it like turning off a radio that might cause static
• This helps keep the network clean and organized

3. Confirm the Connection (Force Pair)

Tell 324 A to connect back to 311 A

• This makes sure both devices agree on the connection
• Like shaking hands to confirm a deal
• This two-way agreement makes the connection more reliable

4. Add the Second Device (Pair)

Tell 311 A to also connect with 324 B

• Now we're adding the second device without disrupting the first
• Think of it like adding a new phone to a conference call
• The first connection stays strong while we add the second

5. Complete the Setup (Force Pair)

Tell 324 B to connect back to 311 A

• This final step ensures everything is properly connected
• Like making sure everyone on the conference call can hear each other
• Now both devices are properly paired and ready to work

Second Macro: Setting up 311 B

We'll do the same thing again, but this time with 311 B as the main device. This ensures both 311s have their own clean, reliable connections.