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How to Update Firmware: AT-HD-SC-500

Updating the firmware can be completed using either the Web UI or the mini-USB interface. Atlona recommends using the Web UI to update firmware, but if a network connection is not available, the AT-HD-SC-500 firmware can be updated using a USB-A to USB mini-B cable.

Web UI

Requirements

Procedure

  1. Connect an ethernet cable from the computer containing the firmware to the same network on which the AT-HDSC-500 is connected.
  2. Navigate to the device Web UI and access the Network page
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  3. Click the Choose File button under the Firmware Update section.
  4. Browse to the location of the firmware file, select it, and click the Open button.
  5. Click the Update button.
  6. The following dialog will be displayed.
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  7. Click the OK button to begin the firmware update process. Click the Cancel button to cancel the process.
  8. The update process will take ~60 seconds and will automatically reboot the AT-HD-SC-500.
  9. After the firmware update process is complete, the Login screen will be displayed.
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USB

Requirements

  • AT-HD-SC-500
  • Firmware file: HDSC-500-FW-[version].BIN
  • Computer running Windows
  • USB-A to USB mini-B cable

Procedure

  1. Disconnect power from the AT-HD-SC-500.
  2. Connect the USB-A to USB mini-B cable from the computer to the FW port on the AT-HD-SC-500.
    mceclip3.png
  3. Press and hold the DISPLAY key on the front panel while connecting power to the AT-HD-SC-500.
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  4. The USB UPDATE folder will be displayed.
    If this folder is not displayed automatically, select the USB UPDATE drive from Windows Explorer.
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  5. Delete all files from the USB UPDATE drive if any are present.
  6. Drag-and-drop the HDSC-500-FW-[version].BIN firmware file to the drive.
  7. After the file has been copied, disconnect the USB cable from both the computer and the AT-HD-SC-500.
  8. Power-cycle the AT-HD-SC-500 by disconnecting and reconnecting the power supply.
  9. The firmware update process is complete.
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