Atlona Help Center

KB01136 - USB host on the AT-UHD-HDVS-300-RX not working

SKU: AT-UHD-HDVS-300-KIT

Scenario: USB host on the AT-UHD-HDVS-300-RX not working.

Troubleshooting: Video is passing from the TX to RX and other USB ports can pass data from the RX to the TX units. Firmware on UHD-HDVS-300-KIT is 1.0.15.

Explanation: Due to a recent discovery where (some) USB speakerphones hosted on the RX unit’s “host” USB port (), exhibited crackling audio, a firmware update of version 1.0.15 blocks the USB port from being used. Current HDVS-300 units are being shipped with the USB port blocked off by an insert. 

Article ID: KB01136 

 

 

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