SKUs: AT-HDVS-TX, AT-HDVS-TX-WP, AT-HDVS-RX
Scenario: There is “stuttering” audio out of the analog audio port on the AT-HDVS-RX (audio cuts in/out)
Troubleshooting: HDMI audio sounds fine. Analog amplifier has been tested with a direct source and confirmed not to stutter
The issue occurs on firmware 1.0 and is resolved on all later versions.
Please perform a firmware update to the AT-HDVS-RX (It’s also recommended to update the TX at this time as well)
- To find out what firmware you must use please see this guide:
- AT-HDVS-RX firmware can be found here
- AT-HDVS-TX firmware can be found here
- AT-HDVS-TX-WP firmware can be found here
Please see the video below, For a step by step walkthrough of how to apply the firmware;
Article ID: KB01126