SKU: AT-UHD-PRO3-44M, AT-UHD-PRO3-66M, AT-UHD-PRO3-88M, AT-UHD-PRO3-1616M
Issue: The web GUI in the UHD-PRO3 matrix responds slowly.
Solution:
This issue is caused by broadcast being enabled. Broadcast is used by control systems to poll the UHD-PRO3 system for status information but can slow down communication between the matrix and the web-GUI.
To turn broadcast off:
- Send a command of "Broadcast off" from a serial program or via telnet to turn off broadcast on the UHD-PRO3. Feedback will be sent that says “Broadcast off”. Please make sure you use a carriage return after your command.
Broadcast status can be checked by sending: “Broadcast sta” + carriage return. Feedback will confirm the current broadcast status.