SKU’s: AT-PA100, AT-PA100-G2
Subject: Static audio or humming interference noise heard in the background when using the AT-PA100/ AT-PA100-G2 (regardless of settings).
Symptoms: When using the AT-PA100 and AT-PA100-G2 a noise can be heard in the background that can be described as a humming or static.
This typically happens after the unit has been operating in rooms with temperatures over the standard operating range.
Ambient Room Temperature (From product manual)
Operating 0°C to 40°C <-> 32°F to 104°F
Storage -20°C to 60°C <-> -4°F to 140°F
While the above information is correct we have found that continued exposure to temperatures in excess of 32°C or 90°F may cause a capacitor to dry out prematurely causing the humming distortion.
If you are experiencing this issue please contact our support team.
Article ID: KB01328