Atlona Help Center

KB01327 - My Mac laptop/desktop will not pass audio or video correctly through the AT-HDR-M2C

SKU: AT-HDR-M2C

Subject: My Mac laptop/desktop will not pass audio or video correctly through the AT-HDR-M2C

Explanation:

If you are having an issue with passing your Apple laptop through the AT-HDR-M2C, such as losing audio or having a scrambled image, you could be experiencing an HDCP issue. One way to test this is to use a different PC(Windows or Linux based) and see if there are similar issues. If the issue is only related to the Apple laptop, then please update the unit to firmware version 1.0.02.

The firmware can be found here: https://atlonainc.box.com/s/t6fnnj4qyzt1ayh95jm7130mw31xe8m6

Article ID: KB01327 

 

 

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