Atlona Help Center

Velocity - VTP - How to manually rotate VTP if it is not auto-rotating

SKUs:  AT-VTP-550,  AT-VTP-800, AT-VSP-800

Summary:  If the VTP is not rotating to the desired screen orientation, this can be done manually to lock into the desired orientation (i.e. Portrait or Landscape)

Step One - Preparation

  • Download and install Platform Tools for your OS (Windows, Mac, or Linux)
    • Follow the instructions from the Platform-Tools installer
  • Ensure your computer and the Velocity Touch Panel are on the same network/subnet

Note: The instructions below are for Windows only.

Step Two - Starting up adb

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  • Navigate to the folder you have your platform-tools installed in and look for the adb.exe. You can leave this open.
    • Open the command prompt
      • search 'cmd' and hit enter on your windows pc 
    • Put your command prompt and file explorer windows side by side

Step Three  - Connecting to your VTP

  • Type the following command:
    • adb connect [touch panel IP address]
  • Example: adb connect 10.0.0.80

Tip: If you are having issues with the device saying disconnected or failed attempts you will want to make sure you are not on any wifi or different VLAN/network segment from the touch panel. 

Step four  - Disable Auto-rotation

  • Wait for VTP to connect
  • Once connected, you will want to send the command to disable the auto-rotate:
    • Copy and paste the text below into your command prompt and hit enter to send. 

Tip: Right-click will paste the command into the command prompt

adb shell content insert --uri content://settings/system --bind name:s:accelerometer_rotation --bind value:i:0

Step Five  - Changing the orientation

  • After this, you will want to force the panel to the orientation you need

Portrait mode

adb shell content insert --uri content://settings/system --bind name:s:user_rotation --bind value:i:0

 

landscape mode

adb shell content insert --uri content://settings/system --bind name:s:user_rotation --bind value:i:3

 

  • The VTP will rotate a few seconds after the command is sent and will stay in that orientation 

Step Six  - Disconnect

  • Once completed, type the following command:
    • adb disconnect
  • Close terminal window/Command Prompt

Article ID: KB01904

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