KB01904 - How to manually rotate VTP if not auto-rotating

SKUs:  AT-VTP-550,  AT-VTP-800, AT-VSP-800

Summary:  If the VTP is not rotating to the desired screen orientation, this can be done manually to lock into the desired orientation (i.e. Portrait or Landscape)

1.Preparation

• Download and install Platform Tools for your OS (Windows, Mac, or Linux)
• Ensure your computer and the Velocity Touch Panel are on the same network

Note: The instructions below are for Windows only.

 

2.Connect with ADB

• In a terminal window (Command Prompt on Windows), navigate to the Platform Tools folder you have extracted:
  
  
  • Example: cd C:\adb\platform-tools
    • Hint: You can right-click the folder location and click copy to make this faster
    • 

• Type the following command:
  • adb.exe connect [touch panel IP address]:5555

• Example:
  • adb.exe connect 10.0.0.80:5555

 3.Changing the orientation

• Wait for VTP to connect
• Once connected, you will want to send the command to disable the auto rotate:

adb shell content insert --uri content://settings/system --bind name:s:accelerometer_rotation --bind value:i:0

• After this you will want to force the panel to the orientation you need
  • Below are both portrait modes

adb shell content insert --uri content://settings/system --bind name:s:user_rotation --bind value:i:0

adb shell content insert --uri content://settings/system --bind name:s:user_rotation --bind value:i:2

Below are both landscape modes

adb shell content insert --uri content://settings/system --bind name:s:user_rotation --bind value:i:1

adb shell content insert --uri content://settings/system --bind name:s:user_rotation --bind value:i:3

 

• The VTP will rotate a few seconds after the command is sent and will stay in that orientation
• If you are having issues with the device saying disconnected or failed attempts you will want to make sure you are not on any wifi or different VLAN/network segment from the touch panel.  

4.Disconnect

• Once completed, type the following command:
  • adb.exe disconnect

• Close terminal window/Command Prompt

Article ID: KB01904