Atlona Help Center

KB01589 - AT-UHD-HDVS-300-KIT - RX USB Hub not detected after reboot

SKU: AT-UHD-HDVS-300-KIT

 

Challenge: The RX USB Hub is not detected by device manager after a reboot of the computer.

 

Troubleshooting: Toggling the USB input or removing the USB host cable and plugging it back in should allow the computer to show the RX USB hub.

 

Solution: 

If this BIOS settings have been modified from their default settings

Change BIOS POST setting: FastBoot from Minimal to Thorough

If the above does not correct the issue, then "Extend BIOS POST Time” to a non-zero value, or disable fast startup. Fast startup can be found in Windows Control Panel @ Control Panel\All Control Panel Items\Power Options\System Settings

KB01589

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