Atlona Help Center

KB01436 - Can I use the AT-HDView with any VGA device?


Subject:  The AT-LINE-PRO5-GEN2 is non-responsive and the power LED light is flashing. 


To test if the power supply has failed and this is causing the unit not to turn on, swap the existing power supply with a known working power adapter that has the following specifications:

Input: AC100~240V 50/60Hz

Output: DC 5V/3A

Adapter size: 5.5mm x 2.5mm

The SKU for the original power supply used by the LINE-PRO5-GEN2 is: AT-PW5V3A-LOCK

If a working adapter is not available please contact Atlona Technical support.  Power supplies can also be sourced from a local electronics store or (just make sure to order one with the same specifications as shown above - Higher amperage is OK but amperage lower than specified can cause permanent damage to your device). 

Atlona is not responsible for any damage caused by using third-party power supplies 

Article ID: KB01436

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