Subject: The AT-LINE-PRO5-GEN2 is non-responsive and the power LED light is flashing.
To test if the power supply has failed and this is causing the unit not to turn on, swap the existing power supply with a known working power adapter that has the following specifications:
Input: AC100~240V 50/60Hz
Output: DC 5V/3A
Adapter size: 5.5mm x 2.5mm
The SKU for the original power supply used by the LINE-PRO5-GEN2 is: AT-PW5V3A-LOCK
If a working adapter is not available please contact Atlona Technical support. Power supplies can also be sourced from a local electronics store or Amazon.com (just make sure to order one with the same specifications as shown above - Higher amperage is OK but amperage lower than specified can cause permanent damage to your device).
Atlona is not responsible for any damage caused by using third-party power supplies
Article ID: KB01436