Atlona Help Center

KB01329 - Power light flashing and AT-LINE-PRO4-GEN2/AT-LINE-PRO5-GEN2 is unresponsive.

SKU: AT-LINE-PRO4-GEN2/ AT-LINE-PRO5-GEN2

Subject: Power light flashing and AT-LINE-PRO4-GEN2/AT-LINE-PRO5-GEN2 is unresponsive.

Symptoms: The AT-LINE-PRO5-GEN2 is non-responsive and the power LED light is flashing. 

Troubleshooting: 

Please try to swap power supply with known working power supply

The SKU for the powersupply that came with the AT-LINE-PRO4-GEN2/AT-LINE-PRO5-GEN2 is:

AT-PW5V3A-LOCK with specifications:

Dimensions: 2.5mm x 5mm
Input: AC100~240V 50/60Hz
Output: DC 5V/3A

If a working power supply =is not available please contact AtlonaTechnical support.  Or see if you can obtain a powersupply locally by ordering one with the same

Article ID: KB01329 

 

 

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