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KB01314 - AT-UHD-HDVS-300-KIT Description: Four key things to remember with the AT-UHD-HDVS-300-KIT Troubleshooting: If you create an Admin password for login make sure to write it down in (2) places as if the password is lost the unit will have t

SKU: AT-UHD-HDVS-300-KIT

Description: Four key things to remember with the AT-UHD-HDVS-300-KIT

Troubleshooting:

  1. If you create an Admin password for login make sure to write it down in (2) places as if the password is lost the unit will have to be RMA’d for us to factory reset in our shop.
  2. If you use the front panel static IP button press make sure to power cycle the unit for settings to take effect.
  3. Please do not try to update the firmware for this KIT unless assisted by a technician over the phone as if the files are not loaded in the correct order the unit will have to be RMA’d for us to reload firmware
  4. RS-232 on the unit is pass-through for display control only and you need to use TCP/IP control to control the unit itself for console commands.

Article ID: KB01314

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