Atlona Help Center

KB01185 - How to put a Win8 or Win10 PC into safe mode for updating a device's firmware via USB

SKU: Any Atlona product

Subject: How to put a Win8 or Win10 PC into safe mode for updating a device's firmware via USB

Steps: Use the steps below to put a Win8 or Win10 PC into safe mode for updating the FW on an Atlona product

Safe Mode from Settings:

  1. Press Windows logo key Windows logo key + Ion your keyboard to open Settings. If that doesn't work, select the Start button in the lower-left corner of your screen, then select Settings .
  2. Select Update & security
  3. Under Advanced startup, select Restart now.
  4. After your PC restarts to the Choose an optionscreen, select Troubleshoot Advanced options > Startup Settings > Restart.
  5. After your PC restarts, you'll see a list of options. Select 4 or F4 to start your PC in Safe Mode. Or if you'll need to use the Internet, select 5 or F5 for Safe Mode with Networking.

Safe Mode from the sign-in screen:

  1. Restart your PC. When you get to the sign-in screen, hold the Shiftkey down while you select Power Restart.
  2. After your PC restarts to the Choose an optionscreen, select Troubleshoot > Advanced options > Startup Settings > Restart.
  3. After your PC restarts, you'll see a list of options. Select 4or F4 to start your PC in Safe Mode. Or if you'll need to use the Internet, select 5 or F5 for Safe Mode with Networking.

 Article ID: KB01185

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